Politique d’expédition

PROCESSING TIME
Orders are processed within 1–3 business days after payment confirmation.

SHIPPING DESTINATIONS & ESTIMATED DELIVERY TIMES

Canada 
- Standard shipping: 3–7 business days

United States
- Standard shipping: 5–10 business days

United Kingdom
- Standard shipping: 7–14 business days

European Union
- Western EU (France, Germany, Netherlands, Belgium, etc.): 7–14 business days
- Eastern & Southern EU (Romania, Bulgaria, Greece, etc.): 10–18 business days

Australia
- Standard shipping: 10–18 business days

Shipping costs are calculated at checkout based on your location and order weight.

CUSTOMS & DUTIES
International orders (outside Canada) may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total.

EU & UK CUSTOMERS: We comply with applicable VAT regulations. Any VAT due will be clearly displayed at checkout where applicable.

TRACKING
Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking information to update.

DELAYS
We are not responsible for delays caused by customs processing or carrier disruptions. If your order hasn't arrived within the following timeframes from your ship date, please contact us:
- Canada & USA: 20 business days
- UK & EU: 30 business days
- Australia: 35 business days

CONTACT
For shipping questions, email us at [your email].